Privacy Policy

Last updated: July 2026

1. Introduction

ProcessTool ("we", "us", or "our") operates the ProcessTool website and the Flowmax hydraulic calculation software. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or software.

2. Information we collect

We may collect the following types of information:

  • Contact information you provide when requesting a trial or contacting us (name, email address, company name).
  • Usage information about how you interact with our website.
  • Technical information such as IP address, browser type, and operating system.

3. How we use your information

We use the information we collect to:

  • Respond to your enquiries and provide customer support.
  • Process trial requests and licence enquiries.
  • Send you information about Flowmax updates and relevant communications (you may opt out at any time).
  • Improve our website and software.

4. Data sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and business, subject to confidentiality agreements.

5. Data retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law.

6. Your rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].

7. Cookies

Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

8. Contact

If you have questions about this Privacy Policy, please contact us at [email protected].