Refund Policy

Last updated: July 2026

1. Free trial

Flowmax is available for evaluation through a free trial period. We encourage you to use the trial to assess whether Flowmax meets your requirements before purchasing a licence.

2. Licence purchases

Due to the nature of software licences, all sales are final once a licence key has been issued and the software has been activated. We do not offer refunds on purchased licences except as required by applicable consumer protection law.

3. Exceptions

We will consider refund requests in the following circumstances:

  • The software fails to function as described and we are unable to resolve the issue within a reasonable timeframe.
  • A duplicate purchase was made in error.

Refund requests must be submitted within 14 days of purchase by contacting us at [email protected].

4. How to request a refund

To request a refund, please email [email protected] with your order details and the reason for your request. We will review your request and respond within 5 business days.

5. Contact

If you have questions about our Refund Policy, please contact us at [email protected].